"Place, with a trace of humanity" Photography/Photo of the Day/Pittsburgh

Posts tagged “Von Maur

Customer Service at Von Maur

Fed Ex delivery and attnetion to detail.

A personal note, a carefully wrapped package,shipped for free to my home- reasons to shop at Von Maur.

The size I needed was in another store when I went shopping in Columbus OH last Saturday night. Wednesday night I opened the box  they shipped (free!) and found the thoughtful note from the  woman who had waited on me so graciously.  As I opened the box,  I remembered shopping with  my mother when I was little. The experience evoked a sense of nostalgia.  Von Maur offers not only free- shipping and free alterations but who receives a hand-written note these days?  Customer service is exemplary.  My DIL says they gift wrap your purchases for free, too!  WOW.  I wish we had a Von Maur in Pittsburgh.


Follow

Get every new post delivered to your Inbox.

Join 2,060 other followers